Shipping Policy

Shipping Policy

At Tessa Vera, we’re proud to ship our products worldwide. We strive to get your order to you as quickly and safely as possible. Please read below for full details regarding processing, delivery, and customs.

📅 Processing Times

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).

Some items may ship separately if fulfilled by different warehouse partners.

Once your order is processed, you will receive a confirmation email with tracking information as soon as your package is on its way.

🌍 Estimated Shipping Times

We ship internationally. Delivery estimates are:

  • Worldwide: 7–14 business days (varies by location)

Please note:

We will do our best to meet these estimates, but we cannot guarantee them. Delivery times may vary depending on your location and the shipping method selected at checkout.

🚚 Shipping Methods

Shipping options will be presented at checkout. You may have the ability to choose between standard or expedited shipping (where available). The final cost and delivery timeframe will depend on your choice and location.

We do not currently offer local pickup or in-person delivery.

🚚 Shipping Partners 
We work with reliable carriers like USPS, UPS, DHL, and local partners to ensure timely delivery.

💌 Shipping Fees

Calculated at checkout. Free shipping available on select orders.

📦 Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to follow your package’s progress. Please allow up to 48 hours for tracking to update after shipment.

🛃 Customs & Import Taxes

We ship worldwide, but please be aware:

  • Buyers are responsible for any customs and import taxes that may apply in your country.
  • We are not responsible for delays caused by customs, postal services, or international regulations.

💬 Questions or Shipping Issues?

If you have any issues with your shipment, such as a delay beyond the estimated timeframe or tracking not updating, please contact us at hello@tessavera.com and we’ll be happy to assist you.